FAQ
For hot or humid weather we specifically suggest ourĀ Lightweight CrepeĀ andĀ NidhaĀ Fabrics for their breathability and range of colours.
You can learn more about choosing the right clothing in our blog post here: choosing the best clothing for hot climates
We personally recommend theĀ Asiya Jilbab,Ā Hawa AbayaĀ andĀ Amirah Chiffon KhimarsĀ which are all perfect for Gulf Climates.
Please check ourĀ FabricsĀ page for more details.your answer.
Yes we ship internationally and offer flat postal rates.
Free Shipping Minimum Order Amounts:
- Europe & Egypt: Ā£150
- USA, Canada, Kuwait & UAE: Ā£200
- Rest of the World: Ā£250
Please visit the āDeliveryĀ ā page for more info.
*I live in the US but plan to visit the UK can I order my items and collect when I visit the UK?
Yes, we currently offer 2 options for international customers who wish to collect or have their item shipped to upon their visit to a UK address.
If youāve opted to do this when ordering you must email us with your order number in the subject line specifying visiting dates and your desired address of delivery (if applicable), we will email you to confirm we have processed your request.
Please note:
- If you are Preordering Custom Products you would need to order 3 months ahead of your visit to be eligible for our Delivery Guarantee.
- If you are ordering specific items from our Readymade section please order at the earliest possibility to avoid disappointment as our stock is limited and we cannot guarantee when a colour/size will be back in stock.
For product delivery times please visit our āDeliveryā page
Anywhere between 3-8 weeks depending on the season. If you have queries about current estimates please contact us directly via EmailĀ before placing your order.
All of our custom made items are preorder only and are handmade in Morocco by our talented tailors at Tasnim Collections. Once our orders are completed a team of talented tailors quality check each piece for consistency before shipping it to the UK.
As an ethical Muslim business our priority is providing an honest and transparent service.
Each item is checked by at least 3 members of staff on 3 separate occasions for quality and consistency.
Despite our best efforts there may be times when something goes amiss, on such an occasion we ask you email us here with your order reference listed in the subject line with clear photos of the fault so our team can investigate.
Ready Made: We offer a return or exchange within 14 days of receipt. Provided the item is itās original unused, resellable condition it was sold in minus any initial costs incurred to us (Shipping & Handling fees). The buyer is responsible for return postage costs.
Custom Made:Ā As per our terms and conditions due to the nature of the items we cannot offer a refund or exchange for anything that is preordered from the custom made section unless it is deemed to have a fault.
You can view our full returns policy here: returns policy